Parents see that their child isn't functioning like the others. The child may have few friends, be fearful, tends to stay alone, and seems different.  They cannot figure out the problem.
Parents know 
when their
children are having problems.
These difficulties may or may not show up in the classroom and may or may not be recognized by others who have contact with the child. 
Children may feel blamed, disappointed in themselves and wrong. 

They seem to be "always in trouble" and parents feel like they are repeating the same instructions over an over but nothing changes. 

Parents feel disrespected. They do not know how to bring peace to their household.
What is going on?